Return and refund policy
We want you to love your Aerth™ purchase and feel confident in your investment in wellness. If for any reason you’re not completely satisfied, we’re here to help.
30-Day Satisfaction Guarantee
All orders come with a 30-day return policy. If the product isn’t right for you, you may return it within 30 days of delivery for a full refund — no questions asked.
Return Eligibility
To qualify for a return:
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The item must be unused, unwashed, and in its original packaging.
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Proof of purchase (such as your order confirmation email) must be provided.
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The return must be initiated within 30 days of receiving your order.
Once we receive and inspect your return, your refund will be processed to your original payment method. Please allow a few business days for the refund to appear in your account.
Exchanges
If you received a damaged or defective item, please contact our support team immediately. We’ll gladly replace it at no additional cost.
Return Shipping
For standard returns, customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a tracked shipping method to ensure your package arrives safely.
